Wednesday, August 16, 2023

Wacom raises the bar!

I have been a Wacom (Wah-kom) user and supporter for a long time.(My first review of one of their products was in 2009!) As a company, they listen to their customer's comments and come up with ways to enhance their product lines to meet and surpass the needs/wants of their customers.

Wacom is particularly good at creating products to support both teachers and learners. They design products which allow teachers to create content and teach more easily, and ones that help students take advantage of new technologies and showcase their acquisition of content knowledge by creating!

One of the cool things about the Wacom products is that the company uses industry-standard technologies whether the product is intended for a second grader or a CEO of a large company. Their products all offer different features, but allow the user to "graduate" through the levels of complexity offered through to the enterprise products. In the PreK-12 setting, the students learn skills that will allow them to move to the next level product when they are ready, and they will feel comfortable with the new interface.

Wacom One is the product line targeted to the education market. I reviewed the products back in 2021, but jumped at the chance to try out the next generation of the Wacom One line of tablets and displays.

Wacom studied the customer requests sent in about the previous products, and came up with various innovative options for anyone who wants to use a Wacom One product. Their focus was on customization and compatibility. Wacom also added touch to the 13" display and bluetooth and USB-C to the Wacom One M tablet. 

Wacom has come up with a clever way to introduce their new personalization and à la carte  options for purchase. They are calling the program the "Wacom Adventure Program" which includes three components.

Personalization

  • Choice of pens and colors (or no pen if you already have one)
  • Choice of connections to ensure the tablet or display will work with your model of computer
  • A cool portable stand, if you want one, and other accessories, too
Applications
  • The applications that come bundled with the devices are selected to allow a broad range-of-use cases
  • The applications include adequate trial periods to allow for extensive testing by the end-user, as well as learning videos for most.
Onboarding and Engagement
  • There are several videos of different use cases included
  • In addition, there is a suite of 70+ learning tutorials to support users at any level of expertise.



Below is a overview of the Wacom One product family.